Care assistants like Alice perform a very valuable role. They are responsible for providing a high standard of care and service to residents, according to their care plans. They help residents with activities that they cannot perform on their own, make and change beds, mattresses and bed linen and take part in activities alongside residents, both in and outside the home. In the course of their job they develop positive, helpful and caring relationships with residents and their families.
Alice says: “I love being a carer, especially as it’s so hands on. Our home is very comfortable and homely as well as a really nice working environment. No two days are the same. Every resident on this floor has a piece of my heart. The best thing has been learning about dementia – it’s hard work but is so worth it.” She’s currently studying for her NVQ Level 3 qualification.
“It is really hard when people leave as you build up such a bond, and it is difficult not to cry, it is like saying goodbye to a family member. They all mean the world to me,” she adds.
Alice is a big fan of country and western music, as are some of the residents. So, while she’s doing their personal care, they play the music and have a sing-along and a dance together.
Outside work, Alice and her sister, also a care assistant at the home, share the care of her young nephew by working alternative shifts.
Care assistants provide the highest possible standards of care and service to all the residents, whether working individually or as part of a team.
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