Company Values

Everyone who comes into contact with Canford Healthcare homes and care should have the same, positive experience. This experience is, in part, informed by our values, which underpin absolutely everything we say and do.

Honesty

We believe in doing the right thing, even though it’s not always the easiest option. We are not afraid to be open, but are always so in a compassionate way. To uphold this value we will always encourage open dialogue, sharing stories and anecdotes, to empower everyone in the Canford  Healthcare family (staff, residents and their loved ones) to communicate with courage and honesty.

Care

It may seem obvious, but we are committed to offering care with compassion rather than simply performing tasks out of a sense of duty. We want our residents to feel safe, respected and comfortable, and to retain their sense of dignity. When going about our daily duties, a good mindset to have is, “Would I feel comfortable receiving care this way?” and “How would I want my Mum/Dad/Gran treated in this situation?”

Family

Within each home and beyond, we care for each other, offering support, tolerance and warmth. We embrace each individual to become part of our Canford Healthcare family, whether they are a resident, a wider family member, colleague or a link to our local community. Like a family, we try to make sure that everyone feels included in a way that feels reassuring and comfortable.

Commitment

We are committed and passionate in our daily interactions. We take pride in being able to go above and beyond the ordinary for each member of our Canford Healthcare family. We are dedicated to delivering exceptional care for each individual and supporting their family and friends. We are committed to offering a safe, reassuring environment. We always make the extra effort and do our best.