To keep everyone – new admissions, existing residents and staff – safe from the risk of COVID-19 infection, we are following a strict admissions process:

Step 1:
Before your arrival we will have received all the relevant documentation.

Step 2:
On the day of your arrival at the home, please bring clothes and personal effects with you. A member of staff will conduct a pre-admission interview (to confirm that we can meet your needs) and administer a test for COVID-19 while you wait in your car. This takes 20 minutes to process and if you test negative, we will admit you straightaway.

Step 3:
You will be cared for in our Isolation Suite and, after 10 days, we will administer the government-approved throat and nose swab test. If this is negative, you can move to one of the home’s main units. If positive, you must remain in isolation until you test negative.

False negatives

It is possible to get a false negative result from either test. This can occur if we test you at an early stage of the illness when very low levels of the virus are present in the body. This is why we ask you to remain in isolation for 14 days and why two tests are necessary.

If you receive a positive result after initially testing negative, it does not mean that you have contracted the virus at the home – it simply means that your virus levels were not high enough to register in the first test. We would also ask that if any members of your immediate family (with whom you have been in contact) show symptoms within 14 days of your admission to please inform the home.

Personal protective equipment (PPE)

We have ample PPE in our home with access to further supplies, if necessary. We are confident that all our protective measures will help ensure everyone’s safety and wellbeing.

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