Paul Ogu is a senior care assistant here at Parkfield House Nursing Home, and has been with the home for three years. A nominee for this year’s Great British Care Awards (GBCA), Paul has consistently demonstrated exceptional dedication, compassion and versatility, making him a vital part of the team and a favourite among residents, families and colleagues.
Before coming to Parkfield Paul spent several years in the community, gaining valuable experience as a domiciliary carer. Here at Parkfield he is a trusted and committed carer who is always ready to step in wherever he is needed. For example, in the absence of a facilities technician, Paul has also taken on minor repairs, decorating and regular gardening tasks with a can-do attitude that inspires colleagues.
His dedication to his role and the home’s vision is evident in every aspect of his work. Whether mentoring colleagues, ensuring resident safety or representing Parkfield’s values in the community, Paul embodies the qualities of an exceptional carer. His positive energy, passion and tireless commitment make him a shining example of what great care looks like. His nomination for the GBCA’s Care Home Worker Award is a well-deserved recognition of his contribution and the impact he has here at the home.
In addition to his care responsibilities, Paul serves as the home’s health and safety representative, helping to ensure that Parkfield is a safe, welcoming and well-maintained environment. He is also Parkfield’s quality care lead. In this important role he observes carers at work, identifying areas for additional training to enhance care quality. He represents the home on an organisation-wide quality committee, sharing ideas and best practice to improve care in all 11 homes within the Canford Healthcare umbrella.
Rebecca Histed-Lince, Canford Healthcare’s quality support manager, describes Paul as “a breath of fresh air”.
“He is enthusiastic, passionate about care and committed to residents,” she says. “He’s always eager to share best practice ideas at our quality care lead meetings and is an integral part of the group. Paul encourages and mentors other staff members, doing this with a big smile and a happy disposition. It’s a pleasure working with him, sharing ideas and watching our residents thrive!”
Home manager Glendeen Quow is happy to praise Paul, too. “What makes Paul stand out is that he helps colleagues understand new initiatives and our home’s vision,” she adds.
Paul’s warm and engaging demeanor makes him popular with residents, including those who are not typically attached to specific staff members. Residents look forward to his shifts and families appreciate his genuine care and rapport.
“When Paul goes out of the home, we always get positive feedback. People say he’s really interactive and positive, an excellent ambassador for our home!” says Glendeen.