At one point or another Rakcshya’s whole family have worked at the home, including her husband (who now works in infection control at the local hospital), mother, aunt, two cousins and her brother.
As a senior care assistant, it’s Rakchsya’s role to provide a high level of care to residents and be responsible for the smooth running of the shift while on duty. She also oversees care assistants, providing guidance and support. Day to day, she works alongside them to make beds, change linen, help with residents’ personal care and participate in social and therapeutic activities. With her supervisory hat on, she reviews and updates care plans and also supports the training and supervision of junior and new staff members in all aspects of their work within the home.
There’s a lot to do but if Rakcshya has a little bit of spare time she loves chatting with residents or doing their nails.
She says: “The environment and the level of care that is provided is brilliant. The carers work as a group and we laugh and smile a lot, which makes the residents happy, and the nurses are really supportive to each other as well.”
The couple have a young autistic son – Shreeda – who is a keen swimmer, and Rakcshya spends all her spare time with him. One of her biggest challenges is to get him to do his homework. Sometimes he comes into the home to a huge welcome from the residents!
Nepalese-born Rakcshya misses the country’s food and the festivals, especially momo, a spicy version of a Chinese dumpling. Occasionally she makes these for a special treat at home.
The senior care assistant provides the highest possible standards of care and service to all residents, in addition to performing a supervisory role. He or she takes charge of a shift of carers and is also responsible for the smooth running of the service while on duty. Senior care assistants respond to emergencies, providing guidance and support to care assistants under the supervision of qualified nursing staff
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