Training & Development

Our training commitment to staff

At Canford Healthcare we value our employees highly and invest a lot of resources to ensure that you have the necessary knowledge, skills and experience to perform your role satisfactorily. That’s vital because the safety and wellbeing of our residents requires a trained and dedicated workforce. We also know that employees who can develop and progress, and are recognised and rewarded, are happier, more engaged and motivated – and more likely to stay with us. That benefits staff, the organisation and, of course, residents.

Everyone is enrolled in a relevant and ongoing programme of training and development delivered by our in-house quality & training co-ordinators, with opportunities to attend relevant courses and seminars outside the organisation. We also encourage you to study for professional qualifications and, where appropriate, provide support, either in the form of financial help or time off.

Starting a new job can be daunting. We all remember what it’s like to be a newbie, so we encourage everyone to give our new starters a big welcome and do everything we can to make you feel valued and supported.

Carers & Nurses

Care Certificate

All new care assistants cover the principles of the Care Certificate during their induction. This was developed jointly by Skills for Care, Health Education England and Skills for Health to teach all health and social care staff across England a consistent set of knowledge, skills and behaviours.

The standards cover 15 areas: understand your role; your personal development; duty of care; equality and diversity; working in a person-centred way; communication; privacy and dignity; fluids and nutrition; awareness of mental health, dementia and learning disabilities; safeguarding adults; safeguarding children; basic life support; health and safety; handling information and infection prevention and control.

Designed primarily for new starters within health and social care, the Care Certificate also offers opportunities for existing employees to refresh or improve their knowledge.


We believe that apprenticeships are a useful way for new or longer-serving members of staff to learn the practical skills and knowledge associated with a particular role or career, while earning a wage and gaining valuable experience. We welcome approaches from employees interested in apprenticeships.

Professional body subscriptions

If your role specifically requires you to be a member of a professional register, such as the Nursing & Midwifery Council (NMC) which is essential for practising nurses, we will (with prior agreement) support the renewal of subscription fees.


Nurses are responsible for their own revalidation, the three-yearly process whereby they demonstrate that they practise safely and effectively as a nurse so they can maintain their Nursing & Midwifery Council (NMC) registration.


We work closely with our recruitment team to reduce the time between job offer and your start. The company also handles job-related paperwork that may include ID and Disclosure and Barring Service (DBS) checks that are required when working with vulnerable people. These disclose details of past and unspent convictions as well as behaviour and overall suitability for the role.


There is a six-month probationary period during which both you and the company can decide if we’re right for each other. There will be regular informal ‘chats’ as well as a mid-probationary review to address any issues and concerns (on either side) promptly. Ongoing employment will be confirmed on successful completion of probation, when you’ll gain access to benefits that may not have been available during the probationary period.

Performance Appraisals

Ongoing feedback on performance is a key part of our training and development process. We carry out regular appraisals (via structured two-way discussions) to ensure that you understand your strengths and developmental areas. We look at how you can develop within your current role or move to another, setting goals and objectives for the year ahead that are aligned with those of the business.


During the first 12 weeks of employment, you will receive a specific, job-related induction. You will learn about the company, our policies, values and the standards and behaviours required of all employees. If you are joining us in a care role your induction will meet the standards of the Health and Social Care Act 2008 regulations 2014. It will cover areas such as moving and handling, food hygiene, infection control, health and safety, and safeguarding of vulnerable adults, first aid, the Mental Capacity Act, the Care Certificate and dementia awareness.

Our trainers

Our homes and support offices have their own in-house quality and training (Q&T) co-ordinator to deliver the induction programme and ongoing training. They perform audits and observational supervisions, giving focused feedback as required, design individually tailored training plans and work with you to improve your knowledge and skills. Read more here.

Employee Engagement

Employee engagement is all to do with how passionate staff feel about their jobs…

Find Out More

Recruitment Team

Call: 0800 144 4101


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